As an Agile practitioner, you probably communicate with many different people every day. Are all your conversations effective? Or do you sometimes find yourself or the other person explaining and re-explaining, arguing a position, fighting over “semantics”, or cornered? These conversations go awry in consistent ways, which arise from people's innate methods of processing and cataloguing information. Come to this tutorial to learn these "conversation smells" and systematic ways -- a simple set of patterns and questions -- to tackle them and get your conversations unstuck.