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Monday, August 8 • 9:00am - 12:30pm
An Introduction to Non-Violent Communication (NVC) for Agile Coaches: David Chilcott

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NVC can dramatically improve our relationships by helping us focus our attention on 1) Empathic understanding of others without compromising our own values, and 2) Expressing our real feelings and needs openly and honestly, yet without blame or criticism. NVC delineates four components of communication: 1) Observations free of evaluations; 2) Feelings straight from the heart; 3) Needs, values and longings; and 4) Requests expressed clearly in positive action language. This session will show how NVC can be an important addition to your Agile coaching tool kit.
http://submit2011.agilealliance.org/files/session_pdfs/01-AgileNVC Presentation.pdf


Monday August 8, 2011 9:00am - 12:30pm
GA: Imperial Ballroom D