We understand the vital importance of collaboration among team members. However, how can we deal with non-collaborators—people who won’t work with us? Although we may not be able to change them, we may be able to work with them. This session describes how to identify non-collaborator and examine the system within which the non-collaborators work: their success factors, motivations and measurements. Using a Trust and Ownership Model, we considers tools and techniques to cope with each trait. Deal with non-collaborators by building a strategy that empowers you to collaborate no matter what.